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cs.DB2000★ 4 cited
Algorithms for Rewriting Aggregate Queries Using Views
Sara Cohen, Werner Nutt, Alexander Serebrenik
Queries involving aggregation are typical in database applications. One of the main ideas to optimize the execution of an aggregate query is to reuse results of previously answered…
cs.CL2000★ 4 cited
Message Classification in the Call Center
Stephan Busemann, Sven Schmeier, Roman G. Arens
Customer care in technical domains is increasingly based on e-mail communication, allowing for the reproduction of approved solutions. Identifying the customer's problem is often t…