486 citations · 2.3k across the 40 of their papers we have counts for
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cs.CY2019★ 69 cited
Content Removal as a Moderation Strategy: Compliance and Other Outcomes in the ChangeMyView Community
Kumar Bhargav Srinivasan, Cristian Danescu-Niculescu-Mizil, Lillian Lee +1
Moderators of online communities often employ comment deletion as a tool. We ask here whether, beyond the positive effects of shielding a community from undesirable content, does c…
cs.CY2019★ 33 cited
Trajectories of Blocked Community Members: Redemption, Recidivism and Departure
Jonathan P. Chang, Cristian Danescu-Niculescu-Mizil
Community norm violations can impair constructive communication and collaboration online. As a defense mechanism, community moderators often address such transgressions by temporar…