14 citations · 29 across the 6 of their papers we have counts for
6 papers · 1 filter
User Perceptions of an LLM-Based Chatbot for Cognitive Reappraisal of Stress: Feasibility Study
Ananya Bhattacharjee, Jina Suh, Mohit Chandra +1
Cognitive reappraisal is a well-studied emotion regulation strategy that helps individuals reinterpret stressful situations to reduce their impact. Many digital mental health tools…
From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents
Erfan Shayegani, Jina Suh, Andy Wilson +2
Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tas…
Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents
Ananya Bhattacharjee, Jina Suh, Mahsa Ershadi +3
Communication traits in text-based human-AI conversations play pivotal roles in shaping user experiences and perceptions of systems. With the advancement of large language models (…
DISCERN: Designing Decision Support Interfaces to Investigate the Complexities of Workplace Social Decision-Making With Line Managers
Pranav Khadpe, Lindy Le, Kate Nowak +2
Line managers form the first level of management in organizations, and must make complex decisions, while maintaining relationships with those impacted by their decisions. Amidst g…
IMBUE: Improving Interpersonal Effectiveness through Simulation and Just-in-time Feedback with Human-Language Model Interaction
Inna Wanyin Lin, Ashish Sharma, Christopher Michael Rytting +3
Navigating certain communication situations can be challenging due to individuals' lack of skills and the interference of strong emotions. However, effective learning opportunities…
"I Want It That Way": Enabling Interactive Decision Support Using Large Language Models and Constraint Programming
Connor Lawless, Jakob Schoeffer, Lindy Le +5
A critical factor in the success of decision support systems is the accurate modeling of user preferences. Psychology research has demonstrated that users often develop their prefe…