48 citations · 216 across the 16 of their papers we have counts for
16 papers
Typist Experiment: an Investigation of Human-to-Human Dictation via Role-play to Inform Voice-based Text Authoring
Can Liu, Siying Hu, Li Feng +1
Voice dictation is increasingly used for text entry, especially in mobile scenarios. However, the speech-based experience gets disrupted when users must go back to a screen and key…
Collaboration with Conversational AI Assistants for UX Evaluation: Questions and How to Ask them (Voice vs. Text)
Emily Kuang, Ehsan Jahangirzadeh Soure, Mingming Fan +2
AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have question…
Enhancing Older Adults' Gesture Typing Experience Using the T9 Keyboard on Small Touchscreen Devices
Emily Kuang, Ruihuan Chen, Mingming Fan
Older adults increasingly adopt small-screen devices, but limited motor dexterity hinders their ability to type effectively. While a 9-key (T9) keyboard allocates larger space to e…
Bridging the Generational Gap: Exploring How Virtual Reality Supports Remote Communication Between Grandparents and Grandchildren
Xiaoying Wei, Yizheng Gu, Emily Kuang +4
When living apart, grandparents and grandchildren often use audio-visual communication approaches to stay connected. However, these approaches seldom provide sufficient companionsh…
Sparkling Silence: Practices and Challenges of Livestreaming Among Deaf or Hard of Hearing Streamers
Beiyan Cao, Changyang He, Muzhi Zhou +1
Understanding livestream platforms' accessibility challenges for minority groups, such as people with disabilities, is critical to increasing the diversity and inclusion of those p…
CoPracTter: Toward Integrating Personalized Practice Scenarios, Timely Feedback and Social Support into An Online Support Tool for Coping with Stuttering in China
Feng Li, Zeyu Xiong, Xinyi Li +1
Stuttering is a speech disorder influencing over 70 million people worldwide, including 13 million in China. It causes low self-esteem among other detrimental effects on people who…
Understanding Older Adults' Perceptions and Challenges in Using AI-enabled Everyday Technologies
Esha Shandilya, Mingming Fan
Artificial intelligence (AI)-enabled everyday technologies could help address age-related challenges like physical impairments and cognitive decline. While recent research studied…
Communication in Immersive Social Virtual Reality: A Systematic Review of 10 Years' Studies
Xiaoying Wei, Xiaofu Jin, Mingming Fan
As virtual reality (VR) technologies have improved in the past decade, more research has investigated how they could support more effective communication in various contexts to imp…
Reducing Stress and Anxiety in the Metaverse: A Systematic Review of Meditation, Mindfulness and Virtual Reality
Xian Wang, Xiaoyu Mo, Mingming Fan +3
Meditation, or mindfulness, is widely used to improve mental health. With the emergence of Virtual Reality technology, many studies have provided evidence that meditation with VR c…
Synapse: Interactive Guidance by Demonstration with Trial-and-Error Support for Older Adults to Use Smartphone Apps
Xiaofu Jin, Xiaozhu Hu, Xiaoying Wei +1
As smartphones are widely adopted, mobile applications (apps) are emerging to provide critical services such as food delivery and telemedicine. While bring convenience to everyday…
"I Used To Carry A Wallet, Now I Just Need To Carry My Phone": Understanding Current Banking Practices and Challenges Among Older Adults in China
Xiaofu Jin, Mingming Fan
Managing finances is crucial for older adults who are retired and may rely on savings to ensure their life quality. As digital banking platforms (e.g., mobile apps, electronic paym…
"Merging Results Is No Easy Task": An International Survey Study of Collaborative Data Analysis Practices Among UX Practitioners
Emily Kuang, Xiaofu Jin, Mingming Fan
Analysis is a key part of usability testing where UX practitioners seek to identify usability problems and generate redesign suggestions. Although previous research reported how an…
Accessible or Not? An Empirical Investigation of Android App Accessibility
Sen Chen, Chunyang Chen, Lingling Fan +3
Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using…
Understanding How Older Adults Comprehend COVID-19 Interactive Visualizations via Think-Aloud Protocol
Mingming Fan, Yiwen Wang, Yuni Xie +2
Older adults have been hit disproportionally hard by the COVID-19 pandemic. One critical way for older adults to minimize the negative impact of COVID-19 and future pandemics is to…
Think-Aloud Verbalizations for Identifying User Experience Problems: Effects of Language Proficiency with Chinese Non-Native English Speakers
Mingming Fan, Lingyun Zhu
Subtle patterns in users' think-aloud (TA) verbalizations (i.e., utterances) are shown to be telltale signs of user experience (UX) problems and used to build artificial intelligen…
"I Shake The Package To Check If It's Mine": A Study of Package Fetching Practices and Challenges of Blind and Low Vision People in China
Wentao Lei, Mingming Fan, Juliann Thang
With about 230 million packages delivered per day in 2020, fetching packages has become a routine for many city dwellers in China. When fetching packages, people usually need to go…