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20212026
most citedEstimating customer delay and tardiness sensitivity from periodic queue length observations

1 citations · 1 across the 13 of their papers we have counts for

collaborators

13 papers

math.ST2026

Parameter inference for partially observed branching processes

Simone Baldassarri, Michel Mandjes, Jiesen Wang

In this paper, we study an age-dependent branching process. In the simplest setting, the population is divided into two age groups, namely juveniles and adults. Our objective is to…

math.ST2026

Analysis of a maximum-entropy based estimator for dynamic random graph models

Diego Garlaschelli, Michel Mandjes, Frank P. Pijpers +1

We study dynamic random graphs in which the set of nodes is fixed, but edges evolve over time according to an underlying stochastic mechanism. Using a maximum-entropy approach, we…

math.PR2025

Strategic Customer Behavior in an M/M/1 Feedback Queue with General Payoffs

Peter Taylor, Jiesen Wang

We consider an M/M/1 feedback queue in which service attempts may fail, requiring the customer to rejoin the queue. Arriving customers act strategically, deciding whether to join t…

math.PR2025

Uncovering the topology of an infinite-server queueing network from population data

Hritika Gupta, Michel Mandjes, Liron Ravner +1

This paper studies statistical inference in a network of infinite-server queues, with the aim of estimating the underlying parameters (routing matrix, arrival rates, parameters per…

math.PR2025

Second Order Properties of Thinned Counts in Finite Birth--Death Processes

Daryl. J. Daley, Yoni Nazarathy, Jiesen Wang

The paper studies the counting process arising as a subset of births and deaths in a birth--death process on a finite state space. Whenever a birth or death occurs, the process is…

math.PR2025

Strategic timing of arrivals to a queueing system with scheduled customers

Wathsala Karunarathne, Camiel Koopmans, Jiesen Wang

This paper examines a single-server queueing system that serves both scheduled and strategic walk-in customers. The service discipline follows a first-come, first-served policy, wi…

eess.SY2024

Estimating Potential Demand and Customers' Perception of Service Value in a Two-station Service System

Nishant Mangre, Jiesen Wang

The potential demand in the market and customers' perception of service value are crucial factors in pricing strategies, resource allocation, and other operational decisions. Howev…

math.ST2024

Estimation of on- and off-time distributions in a dynamic Erdős-Rényi random graph

Michel Mandjes, Jiesen Wang

In this paper we consider a dynamic Erdős-Rényi graph in which edges, according to an alternating renewal process, change from present to absent and vice versa. The objective is to…

math.OC2022

Optimal and Self Selection of Service Type in a Queueing System where Long Service Postpones the Need for the Next Service

Refael Hassin, Jiesen Wang

We study a make-to-order system with a finite set of customers. Production is stochastic with a nonlinear dependence between the ordered quantity and the production rate. Customers…

math.PR2021★ 1 cited

Estimating customer delay and tardiness sensitivity from periodic queue length observations

Liron Ravner, Jiesen Wang

A single server commences its service at time zero every day. A random number of customers decide when to arrive to the system so as to minimize the waiting time and tardiness cost…

cs.GT2021

The Value of Communication and Cooperation in a Two-Server Service System

Mark Fackrell, Cong Li, Peter Taylor +1

In 2015, Guglielmi and Badia discussed optimal strategies in a particular type of service system with two strategic servers. In their setup, each server can either be active or ina…

math.OC2021

Strategic Customer Behavior in an Feedback Queue

Mark Fackrell, Peter Taylor, Jiesen Wang

We investigate the behavior of equilibria in an feedback queue where price and time sensitive customers are homogeneous with respect to service valuation and cost per unit…

cs.IT2021

The Value of Information and Efficient Switching in Channel Selection

Jiesen Wang, Yoni Nazarathy, Thomas Taimre

We consider a collection of statistically identical two-state continuous time Markov chains (channels). A controller continuously selects a channel with the view of maximizing infi…