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math.OC2022
Optimal and Self Selection of Service Type in a Queueing System where Long Service Postpones the Need for the Next Service
Refael Hassin, Jiesen Wang
We study a make-to-order system with a finite set of customers. Production is stochastic with a nonlinear dependence between the ordered quantity and the production rate. Customers…
math.OC2021
Strategic Customer Behavior in an Feedback Queue
Mark Fackrell, Peter Taylor, Jiesen Wang
We investigate the behavior of equilibria in an feedback queue where price and time sensitive customers are homogeneous with respect to service valuation and cost per unit…