1 citations · 1 across the 13 of their papers we have counts for
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Strategic Customer Behavior in an M/M/1 Feedback Queue with General Payoffs
Peter Taylor, Jiesen Wang
We consider an M/M/1 feedback queue in which service attempts may fail, requiring the customer to rejoin the queue. Arriving customers act strategically, deciding whether to join t…
Uncovering the topology of an infinite-server queueing network from population data
Hritika Gupta, Michel Mandjes, Liron Ravner +1
This paper studies statistical inference in a network of infinite-server queues, with the aim of estimating the underlying parameters (routing matrix, arrival rates, parameters per…
Second Order Properties of Thinned Counts in Finite Birth--Death Processes
Daryl. J. Daley, Yoni Nazarathy, Jiesen Wang
The paper studies the counting process arising as a subset of births and deaths in a birth--death process on a finite state space. Whenever a birth or death occurs, the process is…
Strategic timing of arrivals to a queueing system with scheduled customers
Wathsala Karunarathne, Camiel Koopmans, Jiesen Wang
This paper examines a single-server queueing system that serves both scheduled and strategic walk-in customers. The service discipline follows a first-come, first-served policy, wi…
Estimating customer delay and tardiness sensitivity from periodic queue length observations
Liron Ravner, Jiesen Wang
A single server commences its service at time zero every day. A random number of customers decide when to arrive to the system so as to minimize the waiting time and tardiness cost…