1 citations · 1 across the 13 of their papers we have counts for
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Estimating customer delay and tardiness sensitivity from periodic queue length observations
Liron Ravner, Jiesen Wang
A single server commences its service at time zero every day. A random number of customers decide when to arrive to the system so as to minimize the waiting time and tardiness cost…
The Value of Communication and Cooperation in a Two-Server Service System
Mark Fackrell, Cong Li, Peter Taylor +1
In 2015, Guglielmi and Badia discussed optimal strategies in a particular type of service system with two strategic servers. In their setup, each server can either be active or ina…
Strategic Customer Behavior in an Feedback Queue
Mark Fackrell, Peter Taylor, Jiesen Wang
We investigate the behavior of equilibria in an feedback queue where price and time sensitive customers are homogeneous with respect to service valuation and cost per unit…
The Value of Information and Efficient Switching in Channel Selection
Jiesen Wang, Yoni Nazarathy, Thomas Taimre
We consider a collection of statistically identical two-state continuous time Markov chains (channels). A controller continuously selects a channel with the view of maximizing infi…