1 citations · 1 across the 3 of their papers we have counts for
3 papers
Revenue and Social Welfare Maximization in Service Systems: Independent vs Grouped Customers
Apostolos Burnetas, Antonis Economou
The revenue maximization problem in service systems with strategic customers is a central problem in the thread of Rational Queueing literature. The standard modeling assumption is…
Single vs Dynamic Lead-Time Quotations in Make-To-Order Systems with Delay-Averse Customers
Myron Benioudakis, Apostolos Burnetas, George Ioannou
We develop a model for lead-time quotation in a Markovian make-to-order production or service system with strategic customers who exhibit risk aversion. Based on a CARA utility fun…
Lead-Time Quotations in Unobservable Make-To-Order Systems with Strategic Customers: Risk Aversion, Load Control and Profit Maximization
Myron Benioudakis, Apostolos Burnetas, George Ioannou
We develop a model for pricing, lead-time quotation and delay compensation in a Markovian make-to-order production or service system with strategic customers who exhibit risk avers…