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most citedCustomer Equilibrium and Optimal Strategies in an M/M/1 Queue with Dynamic Service Control

6 citations · 9 across the 8 of their papers we have counts for

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math.OC2026

Revenue and Social Welfare Maximization in Service Systems: Independent vs Grouped Customers

Apostolos Burnetas, Antonis Economou

The revenue maximization problem in service systems with strategic customers is a central problem in the thread of Rational Queueing literature. The standard modeling assumption is…