6 citations · 9 across the 8 of their papers we have counts for
7 papers · 1 filter
Revenue and Social Welfare Maximization in Service Systems: Independent vs Grouped Customers
Apostolos Burnetas, Antonis Economou
The revenue maximization problem in service systems with strategic customers is a central problem in the thread of Rational Queueing literature. The standard modeling assumption is…
Single vs Dynamic Lead-Time Quotations in Make-To-Order Systems with Delay-Averse Customers
Myron Benioudakis, Apostolos Burnetas, George Ioannou
We develop a model for lead-time quotation in a Markovian make-to-order production or service system with strategic customers who exhibit risk aversion. Based on a CARA utility fun…
Lead-Time Quotations in Unobservable Make-To-Order Systems with Strategic Customers: Risk Aversion, Load Control and Profit Maximization
Myron Benioudakis, Apostolos Burnetas, George Ioannou
We develop a model for pricing, lead-time quotation and delay compensation in a Markovian make-to-order production or service system with strategic customers who exhibit risk avers…
Strategic Equilibria in Queues with Dynamic Service Rate and Full Information
Apostolos Burnetas, Yiannis Dimitrakopoulos
We consider the problem of customer equilibrium behavior of a single server Markovian queue with dynamic control of the service rate. Customers arrive according a Poisson procedure…
Inventory Policies for Two Products under Poisson Demand: Interaction between Demand Substitution, Limited Storage Capacity and Replenishment Time Uncertainty
Apostolos N. Burnetas, Odysseas Kanavetas
We consider a two-product inventory system with independent Poisson demands, limited joint storage capacity and partial demand substitution. Replenishment is performed simultaneous…
The Value of Service Rate Flexibility in an M/M/1 Queue with Admission Control
Yiannis Dimitrakopoulos, Apostolos Burnetas
We consider a single server queueing system with admission control and the possibility to switch dynamically between a low and a high service rate, and examine the benefit of this…
Customer Equilibrium and Optimal Strategies in an M/M/1 Queue with Dynamic Service Control
Y. Dimitrakopoulos, A. Burnetas
We consider the problem of customer equilibrium strategies in an M/M/1 queue under dynamic service control. The service rate switches between a low and a high value depending on sy…