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20162021
most citedChatbots as conversational healthcare services

129 citations · 300 across the 20 of their papers we have counts for

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Showing 2020Show all

7 papers · 1 filter

cs.DL2020

On how Cognitive Computing will plan your next Systematic Review

Maisie Badami, Marcos Baez, Shayan Zamanirad +1

Systematic literature reviews (SLRs) are at the heart of evidence-based research, setting the foundation for future research and practice. However, producing good quality timely co…

cs.CY2020

Bringing Cognitive Augmentation to Web Browsing Accessibility

Alessandro Pina, Marcos Baez, Florian Daniel

In this paper we explore the opportunities brought by cognitive augmentation to provide a more natural and accessible web browsing experience. We explore these opportunities throug…

cs.HC2020

On the impact of predicate complexity in crowdsourced classification tasks

Jorge Ramírez, Marcos Baez, Fabio Casati +4

This paper explores and offers guidance on a specific and relevant problem in task design for crowdsourcing: how to formulate a complex question used to classify a set of items. In…

cs.HC2020★ 129 cited

Chatbots as conversational healthcare services

Mlađan Jovanović, Marcos Baez, Fabio Casati

Chatbots are emerging as a promising platform for accessing and delivering healthcare services. The evidence is in the growing number of publicly available chatbots aiming at takin…

cs.HC2020

Challenges and strategies for running controlled crowdsourcing experiments

Jorge Ramírez, Marcos Baez, Fabio Casati +2

This paper reports on the challenges and lessons we learned while running controlled experiments in crowdsourcing platforms. Crowdsourcing is becoming an attractive technique to en…

cs.SE2020★ 25 cited

Chatbot integration in few patterns

Marcos Baez, Florian Daniel, Fabio Casati +1

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software lands…