paper

Chatbot integration in few patterns

arXiv:2009.03101 · doi:10.1109/MIC.2020.3024605

Abstract

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading a multitude of scenarios and contexts. This article takes a developer's perspective, identifies a set of architectural patterns that capture different chatbot integration scenarios, and reviews state-of-the-art development aids.

prior version was an incomplete early draft; current version includes changes in references, appropriate acknowledgement; and minor revisions