4 papers
VerifAI: A Verifiable Open-Source Search Engine for Biomedical Question Answering
Miloš Košprdić, Adela Ljajić, Bojana Bašaragin +3
We introduce VerifAI, an open-source expert system for biomedical question answering that integrates retrieval-augmented generation (RAG) with a novel post-hoc claim verification m…
Improving Customer Service with Automatic Topic Detection in User Emails
Bojana Bašaragin, Darija Medvecki, Gorana Gojić +2
This study introduces a novel natural language processing pipeline that enhances customer service efficiency at Telekom Srbija, a leading Serbian telecommunications company, throug…
Scientific QA System with Verifiable Answers
Adela Ljajić, Miloš Košprdić, Bojana Bašaragin +3
In this paper, we introduce the VerifAI project, a pioneering open-source scientific question-answering system, designed to provide answers that are not only referenced but also au…
How do you know that? Teaching Generative Language Models to Reference Answers to Biomedical Questions
Bojana Bašaragin, Adela Ljajić, Darija Medvecki +3
Large language models (LLMs) have recently become the leading source of answers for users' questions online. Despite their ability to offer eloquent answers, their accuracy and rel…