23 citations · 24 across the 6 of their papers we have counts for
4 papers · 1 filter
Improving Customer Service with Automatic Topic Detection in User Emails
Bojana Bašaragin, Darija Medvecki, Gorana Gojić +2
This study introduces a novel natural language processing pipeline that enhances customer service efficiency at Telekom Srbija, a leading Serbian telecommunications company, throug…
Scientific QA System with Verifiable Answers
Adela Ljajić, Miloš Košprdić, Bojana Bašaragin +3
In this paper, we introduce the VerifAI project, a pioneering open-source scientific question-answering system, designed to provide answers that are not only referenced but also au…
How do you know that? Teaching Generative Language Models to Reference Answers to Biomedical Questions
Bojana Bašaragin, Adela Ljajić, Darija Medvecki +3
Large language models (LLMs) have recently become the leading source of answers for users' questions online. Despite their ability to offer eloquent answers, their accuracy and rel…
Multilingual transformer and BERTopic for short text topic modeling: The case of Serbian
Darija Medvecki, Bojana Bašaragin, Adela Ljajić +1
This paper presents the results of the first application of BERTopic, a state-of-the-art topic modeling technique, to short text written in a morphologi-cally rich language. We app…