486 citations · 2.3k across the 40 of their papers we have counts for
3 papers · 1 filter
ConvoKit: A Toolkit for the Analysis of Conversations
Jonathan P. Chang, Caleb Chiam, Liye Fu +3
This paper describes the design and functionality of ConvoKit, an open-source toolkit for analyzing conversations and the social interactions embedded within. ConvoKit provides an…
Balancing Objectives in Counseling Conversations: Advancing Forwards or Looking Backwards
Justine Zhang, Cristian Danescu-Niculescu-Mizil
Throughout a conversation, participants make choices that can orient the flow of the interaction. Such choices are particularly salient in the consequential domain of crisis counse…
Don't Let Me Be Misunderstood: Comparing Intentions and Perceptions in Online Discussions
Jonathan P. Chang, Justin Cheng, Cristian Danescu-Niculescu-Mizil
Discourse involves two perspectives: a person's intention in making an utterance and others' perception of that utterance. The misalignment between these perspectives can lead to u…