2 citations · 3 across the 4 of their papers we have counts for
8 papers
"It Felt Real" Victim Perspectives on Platform Design and Longer-Running Scams
Jingjia Xiao, Qing Xiao, Hong Shen
Longer-running scams, such as romance fraud and "pig-butchering" scams, exploit not only victims' emotions but also the design of digital platforms. Scammers commonly leverage feat…
AI Hasn't Fixed Teamwork, But It Shifted Collaborative Culture: A Longitudinal Study in a Project-Based Software Development Organization (2023-2025)
Qing Xiao, Xinlan Emily Hu, Mark E. Whiting +3
When AI entered the workplace, many believed it could reshape teamwork as profoundly as it boosted individual productivity. Would AI finally ease the longstanding challenges of tea…
Bridging Cultural Distance Between Models Default and Local Classroom Demands: How Global Teachers Adopt GenAI to Support Everyday Teaching Practices
Ruiwei Xiao, Qing Xiao, Xinying Hou +4
Generative AI (GenAI) is rapidly entering K-12 classrooms, offering teachers new ways for teaching practices. Yet GenAI models are often trained on culturally uneven datasets, embe…
When Your Boss Is an AI Bot: Exploring Opportunities and Risks of Manager Clone Agents in the Future Workplace
Qing Hu, Qing Xiao, Hancheng Cao +1
As Generative AI (GenAI) becomes increasingly embedded in the workplace, managers are beginning to create Manager Clone Agents -- AI-powered digital surrogates trained on their wor…
Can GenAI Move from Individual Use to Collaborative Work? Experiences, Challenges, and Opportunities of Coordinating GenAI into Collaborative Newswork
Qing Xiao, Qing Hu, Jingjia Xiao +2
Generative AI (GenAI) is reshaping work, but adoption remains largely individual and experimental rather than coordinated into collaborative work. Whether GenAI can move from indiv…
Constructing Algorithmic Authority: How Multi-Channel Networks (MCNs) Govern Live-Streaming Labor in China
Qing Xiao, Rongyi Chen, Jingjia Xiao +6
This study examines the discursive construction of algorithms and its role in labor management in Chinese live-streaming industry by focusing on how intermediary organizations (Mul…