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cs.HC2025
Seeking Late Night Life Lines: Experiences of Conversational AI Use in Mental Health Crisis
Leah Hope Ajmani, Arka Ghosh, Benjamin Kaveladze +7
Online, people often recount their experiences turning to conversational AI agents (e.g., ChatGPT, Claude, Copilot) for mental health support -- going so far as to replace their th…
cs.HC2025
The Agony of Opacity: Foundations for Reflective Interpretability in AI-Mediated Mental Health Support
Sachin R. Pendse, Darren Gergle, Rachel Kornfield +6
Throughout history, a prevailing paradigm in mental healthcare has been one in which distressed people may receive treatment with little understanding around how their experience i…