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20112026
most citedCustomer Equilibrium and Optimal Strategies in an M/M/1 Queue with Dynamic Service Control

6 citations · 9 across the 8 of their papers we have counts for

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math.OC2019

Lead-Time Quotations in Unobservable Make-To-Order Systems with Strategic Customers: Risk Aversion, Load Control and Profit Maximization

Myron Benioudakis, Apostolos Burnetas, George Ioannou

We develop a model for pricing, lead-time quotation and delay compensation in a Markovian make-to-order production or service system with strategic customers who exhibit risk avers…