activity
20202026
most citedExploring Self-Identified Counseling Expertise in Online Support Forums

25 citations · 47 across the 12 of their papers we have counts for

collaborators

14 papers

cs.CL2026

Examining the Utility of Self-disclosure Types for Modeling Annotators of Social Norms

Kieran Henderson, Kian Omoomi, Vasudha Varadarajan +2

Recent work has explored the use of personal information in the form of persona sentences or self-disclosures to improve modeling of individual characteristics and prediction of an…

cs.CL2025

ISCA: A Framework for Interview-Style Conversational Agents

Charles Welch, Allison Lahnala, Vasudha Varadarajan +4

We present a low-compute non-generative system for implementing interview-style conversational agents which can be used to facilitate qualitative data collection through controlled…

cs.CL2025

The Muddy Waters of Modeling Empathy in Language: The Practical Impacts of Theoretical Constructs

Allison Lahnala, Charles Welch, David Jurgens +1

Conceptual operationalizations of empathy in NLP are varied, with some having specific behaviors and properties, while others are more abstract. How these variations relate to one…

cs.SI2025

Unifying the Extremes: Developing a Unified Model for Detecting and Predicting Extremist Traits and Radicalization

Allison Lahnala, Vasudha Varadarajan, Lucie Flek +2

The proliferation of ideological movements into extremist factions via social media has become a global concern. While radicalization has been studied extensively within the contex…

cs.HC2024★ 6 cited

The Illusion of Empathy: How AI Chatbots Shape Conversation Perception

Tingting Liu, Salvatore Giorgi, Ankit Aich +4

As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explo…

cs.CL2024★ 1 cited

EmPO: Emotion Grounding for Empathetic Response Generation through Preference Optimization

Ondrej Sotolar, Vojtech Formanek, Alok Debnath +3

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans…

cs.CL2023

Challenges of GPT-3-based Conversational Agents for Healthcare

Fabian Lechner, Allison Lahnala, Charles Welch +1

The potential to provide patients with faster information access while allowing medical specialists to concentrate on critical tasks makes medical domain dialog agents appealing. H…

cs.CL2022★ 11 cited

A Critical Reflection and Forward Perspective on Empathy and Natural Language Processing

Allison Lahnala, Charles Welch, David Jurgens +1

We review the state of research on empathy in natural language processing and identify the following issues: (1) empathy definitions are absent or abstract, which (2) leads to low…

cs.CL2022★ 2 cited

Mitigating Toxic Degeneration with Empathetic Data: Exploring the Relationship Between Toxicity and Empathy

Allison Lahnala, Charles Welch, Béla Neuendorf +1

Large pre-trained neural language models have supported the effectiveness of many NLP tasks, yet are still prone to generating toxic language hindering the safety of their use. Usi…

cs.CL2022

Investigating User Radicalization: A Novel Dataset for Identifying Fine-Grained Temporal Shifts in Opinion

Flora Sakketou, Allison Lahnala, Liane Vogel +1

There is an increasing need for the ability to model fine-grained opinion shifts of social media users, as concerns about the potential polarizing social effects increase. However,…

cs.CL2021

Modeling Proficiency with Implicit User Representations

Kim Breitwieser, Allison Lahnala, Charles Welch +2

We introduce the problem of proficiency modeling: Given a user's posts on a social media platform, the task is to identify the subset of posts or topics for which the user has some…

cs.CL2021★ 25 cited

Exploring Self-Identified Counseling Expertise in Online Support Forums

Allison Lahnala, Yuntian Zhao, Charles Welch +5

A growing number of people engage in online health forums, making it important to understand the quality of the advice they receive. In this paper, we explore the role of expertise…

cs.SD2021★ 2 cited

Chord Embeddings: Analyzing What They Capture and Their Role for Next Chord Prediction and Artist Attribute Prediction

Allison Lahnala, Gauri Kambhatla, Jiajun Peng +6

Natural language processing methods have been applied in a variety of music studies, drawing the connection between music and language. In this paper, we expand those approaches by…

cs.HC2020

Expressive Interviewing: A Conversational System for Coping with COVID-19

Charles Welch, Allison Lahnala, Verónica Pérez-Rosas +6

The ongoing COVID-19 pandemic has raised concerns for many regarding personal and public health implications, financial security and economic stability. Alongside many other unprec…