6 citations · 9 across the 9 of their papers we have counts for
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cs.HC2024★ 6 cited
The Illusion of Empathy: How AI Chatbots Shape Conversation Perception
Tingting Liu, Salvatore Giorgi, Ankit Aich +4
As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explo…
cs.HC2020
Expressive Interviewing: A Conversational System for Coping with COVID-19
Charles Welch, Allison Lahnala, Verónica Pérez-Rosas +6
The ongoing COVID-19 pandemic has raised concerns for many regarding personal and public health implications, financial security and economic stability. Alongside many other unprec…