25 citations · 47 across the 12 of their papers we have counts for
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cs.HC2024★ 6 cited
The Illusion of Empathy: How AI Chatbots Shape Conversation Perception
Tingting Liu, Salvatore Giorgi, Ankit Aich +4
As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explo…
cs.CL2024★ 1 cited
EmPO: Emotion Grounding for Empathetic Response Generation through Preference Optimization
Ondrej Sotolar, Vojtech Formanek, Alok Debnath +3
Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans…