231 citations · 542 across the 39 of their papers we have counts for
25 papers · 1 filter
Stitching the Divide: Investigating Mixed Reality as a Bridge Between Paper-Based and Digital Artifacts in UI/UX Design
Abidullah Khan, Jinghui Cheng
UI/UX designers work with both paper-based and digital artifacts but lack tools that seamlessly integrate the two. Mixed Reality (MR) offers under-explored opportunities to combine…
"We Wanted to Do Better Than the Law": Exploring UI/UX Designers' Privacy Advocacy in Practice
Keyu Yao, Jinghui Cheng, Jin L. C. Guo
Designers hold primary responsibility for shaping the user interface (UI) and user experience (UX) of a product. This role goes beyond aesthetics and usability, extending to the pr…
What If We Work Together? Fostering Reflections on Designer Inclusion in Open Source Software Through Speculative Design
Rozhan Hozhabri Nezhad, Jin L. C. Guo, Jinghui Cheng
Open source software (OSS) often prioritizes technical functionality over usability and UX design. This imbalance limits OSS adoption among broader, non-technical users. Key underl…
Putting a Face to the Issue: Fostering User Empathy of Open Source Software Developers With PersonaFlow
Boniface Bahati Tadjuidje, Jin L. C. Guo, Jinghui Cheng
Open-source software (OSS) developers often struggle to understand and respond to user context, while existing tools, such as issue trackers (for handling bugs, requests, and feedb…
Beyond Privacy Labels: How Users Perceive Different Information Sources for Understanding App's Privacy Practices
Varun Shiri, Charles Liu, Keyu Yao +2
Despite having growing awareness and concerns about privacy, technology users are often insufficiently informed of the data practices of various digital products to protect themsel…
"Your Privacy is Your Responsibility": Understanding How Users Collectively Navigate the Complexity of Privacy on Quora
Varun Shiri, Maggie Xiong, Jin L. C. Guo +1
In the current technology environment, users are often in a vulnerable position when it comes to protecting their privacy. Previous efforts to promote privacy protection have large…
Democratizing Game Modding with GenAI: A Case Study of StarCharM, a Stardew Valley Character Maker
Hamid Zand Miralvand, Mohammad Ronagh Nikghalb, Mohammad Darandeh +3
Game modding offers unique and personalized gaming experiences, but the technical complexity of creating mods often limits participation to skilled users. We envision a future wher…
"Ohhh, He's the Boss!": Unpacking Power Dynamics Among Developers, Designers, and End-Users in FLOSS Usability
Jazlyn Hellman, Itai Epstein, Jinghui Cheng +1
Addressing usability in free, libre, and open-source software (FLOSS) is a challenging issue, particularly due to a long-existing "by developer, for developer" mentality. Engaging…
Untold Stories: Unveiling the Scarce Contributions of UX Professionals to Usability Issue Discussions of Open Source Software Projects
Arghavan Sanei, Jinghui Cheng
Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to im…
Beyond Automation: How UI/UX Designers Perceive AI as a Creative Partner in the Divergent Thinking Stages
Abidullah Khan, Atefeh Shokrizadeh, Jinghui Cheng
Divergent thinking activities, like research and ideation, are key drivers of innovation in UI/UX design. Existing research has explored AI's role in automating design tasks, but l…
Dancing With Chains: Ideating Under Constraints With UIDEC in UI/UX Design
Atefeh Shokrizadeh, Boniface Bahati Tadjuidje, Shivam Kumar +2
UI/UX designers often work under constraints like brand identity, design norms, and industry guidelines. How these constraints impact designers' ideation and exploration processes…
Motivating Users to Attend to Privacy: A Theory-Driven Design Study
Varun Shiri, Maggie Xiong, Jinghui Cheng +1
In modern technology environments, raising users' privacy awareness is crucial. Existing efforts largely focused on privacy policy presentation and failed to systematically address…
"It's Sink or Swim'': Exploring Patients' Challenges and Tool Needs for Self-Management of Postoperative Acute Pain
Souleima Zghab, Gabrielle Pagé, Mélanie Lussier +2
Poorly managed postoperative acute pain can have long-lasting negative impacts and pose a major healthcare issue. There is limited investigation to understand and address the uniqu…
Interrogating AI: Characterizing Emergent Playful Interactions with ChatGPT
Mohammad Ronagh Nikghalb, Jinghui Cheng
In an era of AI's growing capabilities and influences, recent advancements are reshaping HCI and CSCW's view of AI. Playful interactions emerged as an important way for users to ma…
SUMMIT: Scaffolding OSS Issue Discussion Through Summarization
Saskia Gilmer, Avinash Bhat, Shuvam Shah +3
For Open Source Software (OSS) projects, discussions in Issue Tracking Systems (ITS) serve as a crucial collaboration mechanism for diverse stakeholders. However, these discussions…
Characterizing Usability Issue Discussions in Open Source Software Projects
Arghavan Sanei, Jinghui Cheng
Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt t…
"Finding the Magic Sauce": Exploring Perspectives of Recruiters and Job Seekers on Recruitment Bias and Automated Tools
Mitra Lashkari, Jinghui Cheng
Automated recruitment tools are proliferating. While having the promise of improving efficiency, various risks, including bias, challenges the potential of these tools. An in-depth…
"Inconsistent Performance": Understanding Concerns of Real-World Users on Smart Mobile Health Applications Through Analyzing App Reviews
Banafsheh Mohajeri, Jinghui Cheng
While smart mobile health apps that adapt to users' progressive individual needs are proliferating, many of them struggle to fulfill their promises due to an inferior user experien…
GANSpiration: Balancing Targeted and Serendipitous Inspiration in User Interface Design with Style-Based Generative Adversarial Network
Mohammad Amin Mozaffari, Xinyuan Zhang, Jinghui Cheng +1
Inspiration from design examples plays a crucial role in the creative process of user interface design. However, current tools and techniques that support inspiration usually only…
Facilitating Asynchronous Participatory Design of Open Source Software: Bringing End Users into the Loop
Jazlyn Hellman, Jinghui Cheng, Jin L. C. Guo
As open source software (OSS) becomes increasingly mature and popular, there are significant challenges with properly accounting for usability concerns for the diverse end users. P…
Adapting Nielsen's Usability Heuristics to the Context of Mobile Augmented Reality
Audrey Labrie, Jinghui Cheng
Augmented reality (AR) is an emerging technology in mobile app design during recent years. However, usability challenges in these apps are prominent. There are currently no establi…
Capturing the Practices, Challenges, and Needs of Transportation Decision-Makers
Nasim Sharbatdar, Yassine Lamine, Brigitte Milord +2
Transportation decision-makers from government agencies play an important role in addressing the traffic network conditions, which in turn, have a major impact on the well-being of…
ArguLens: Anatomy of Community Opinions On Usability Issues Using Argumentation Models
Wenting Wang, Deeksha Arya, Nicole Novielli +2
In open-source software (OSS), the design of usability is often influenced by the discussions among community members on platforms such as issue tracking systems (ITSs). However, d…
Usability of Virtual Reality Application Through the Lens of the User Community: A Case Study
Wenting Wang, Jinghui Cheng, Jin L. C. Guo
The increasing availability and diversity of virtual reality (VR) applications highlighted the importance of their usability. Function-oriented VR applications posed new challenges…