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- Microsoft (Canada)CA6 papers
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4 papers · 1 filter
A Taxonomy of Linguistic Expressions That Contribute To Anthropomorphism of Language Technologies
Alicia DeVrio, Myra Cheng, Lisa Egede +2
Recent attention to anthropomorphism -- the attribution of human-like qualities to non-human objects or entities -- of language technologies like LLMs has sparked renewed discussio…
Fostering Appropriate Reliance on Large Language Models: The Role of Explanations, Sources, and Inconsistencies
Sunnie S. Y. Kim, Jennifer Wortman Vaughan, Q. Vera Liao +2
Large language models (LLMs) can produce erroneous responses that sound fluent and convincing, raising the risk that users will rely on these responses as if they were correct. Mit…
As Confidence Aligns: Exploring the Effect of AI Confidence on Human Self-confidence in Human-AI Decision Making
Jingshu Li, Yitian Yang, Q. Vera Liao +2
Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence…
Charting the Sociotechnical Gap in Explainable AI: A Framework to Address the Gap in XAI
Upol Ehsan, Koustuv Saha, Munmun De Choudhury +1
Explainable AI (XAI) systems are sociotechnical in nature; thus, they are subject to the sociotechnical gap--divide between the technical affordances and the social needs. However,…