5 citations · 6 across the 8 of their papers we have counts for
3 papers · 1 filter
SEGRA: A Structured Experience Guided Reasoning Agent for Property Graph Question Answering
Saiyue Lyu, Mariam Dundua, Vishaal Kapoor +5
Enterprise IT support knowledge graphs capture rich relationships among cases, users, devices, symptoms, taxonomic categories, root causes, and historical resolutions. Yet querying…
VIGIL: Towards Edge-Extended Agentic AI for Enterprise IT Support
Sarthak Ahuja, Neda Kordjazi, Evren Yortucboylu +7
Enterprise IT support is constrained by heterogeneous devices, evolving policies, and long-tail failure modes that are difficult to resolve centrally. We present VIGIL, an edge-ext…
Scalable and Safe Remediation of Defective Actions in Self-Learning Conversational Systems
Sarthak Ahuja, Mohammad Kachuee, Fateme Sheikholeslami +2
Off-Policy reinforcement learning has been a driving force for the state-of-the-art conversational AIs leading to more natural humanagent interactions and improving the user satisf…