32 citations · 121 across the 18 of their papers we have counts for
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cs.AI2022★ 5 cited
Efficient Customer Service Combining Human Operators and Virtual Agents
Yaniv Oshrat, Yonatan Aumann, Tal Hollander +4
The prospect of combining human operators and virtual agents (bots) into an effective hybrid system that provides proper customer service to clients is promising yet challenging. T…
cs.GT2022★ 1 cited
Robust Solutions for Multi-Defender Stackelberg Security Games
Dolev Mutzari, Yonatan Aumann, Sarit Kraus
Multi-defender Stackelberg Security Games (MSSG) have recently gained increasing attention in the literature. However, the solutions offered to date are highly sensitive, wherein e…