activity
20182024
most citedConversational AI: The Science Behind the Alexa Prize

200 citations · 388 across the 16 of their papers we have counts for

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15 papers · 1 filter

cs.CL2024★ 3 cited

Rel-A.I.: An Interaction-Centered Approach To Measuring Human-LM Reliance

Kaitlyn Zhou, Jena D. Hwang, Xiang Ren +3

The ability to communicate uncertainty, risk, and limitation is crucial for the safety of large language models. However, current evaluations of these abilities rely on simple cali…

cs.CL2023★ 5 cited

Topical-Chat: Towards Knowledge-Grounded Open-Domain Conversations

Karthik Gopalakrishnan, Behnam Hedayatnia, Qinlang Chen +5

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be…

cs.CL2021★ 1 cited

Commonsense-Focused Dialogues for Response Generation: An Empirical Study

Pei Zhou, Karthik Gopalakrishnan, Behnam Hedayatnia +5

Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and Commonsen…

cs.CL2021★ 1 cited

Go Beyond Plain Fine-tuning: Improving Pretrained Models for Social Commonsense

Ting-Yun Chang, Yang Liu, Karthik Gopalakrishnan +3

Pretrained language models have demonstrated outstanding performance in many NLP tasks recently. However, their social intelligence, which requires commonsense reasoning about the…

cs.CL2021

Incorporating Commonsense Knowledge Graph in Pretrained Models for Social Commonsense Tasks

Ting-Yun Chang, Yang Liu, Karthik Gopalakrishnan +3

Pretrained language models have excelled at many NLP tasks recently; however, their social intelligence is still unsatisfactory. To enable this, machines need to have a more genera…

cs.CL2020★ 37 cited

Overview of the Ninth Dialog System Technology Challenge: DSTC9

Chulaka Gunasekara, Seokhwan Kim, Luis Fernando D'Haro +36

This paper introduces the Ninth Dialog System Technology Challenge (DSTC-9). This edition of the DSTC focuses on applying end-to-end dialog technologies for four distinct tasks in…

cs.CL2020

Are Neural Open-Domain Dialog Systems Robust to Speech Recognition Errors in the Dialog History? An Empirical Study

Karthik Gopalakrishnan, Behnam Hedayatnia, Longshaokan Wang +2

Large end-to-end neural open-domain chatbots are becoming increasingly popular. However, research on building such chatbots has typically assumed that the user input is written in…

cs.CL2020

Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access

Seokhwan Kim, Mihail Eric, Karthik Gopalakrishnan +3

Most prior work on task-oriented dialogue systems are restricted to a limited coverage of domain APIs, while users oftentimes have domain related requests that are not covered by t…

cs.CL2019★ 14 cited

Towards Coherent and Engaging Spoken Dialog Response Generation Using Automatic Conversation Evaluators

Sanghyun Yi, Rahul Goel, Chandra Khatri +6

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a…

cs.CL2019

Natural Language Generation at Scale: A Case Study for Open Domain Question Answering

Alessandra Cervone, Chandra Khatri, Rahul Goel +4

Current approaches to Natural Language Generation (NLG) for dialog mainly focus on domain-specific, task-oriented applications (e.g. restaurant booking) using limited ontologies (u…

cs.CL2018★ 61 cited

Advancing the State of the Art in Open Domain Dialog Systems through the Alexa Prize

Chandra Khatri, Behnam Hedayatnia, Anu Venkatesh +19

Building open domain conversational systems that allow users to have engaging conversations on topics of their choice is a challenging task. Alexa Prize was launched in 2016 to tac…

cs.CL2018★ 6 cited

Detecting Offensive Content in Open-domain Conversations using Two Stage Semi-supervision

Chandra Khatri, Behnam Hedayatnia, Rahul Goel +3

As open-ended human-chatbot interaction becomes commonplace, sensitive content detection gains importance. In this work, we propose a two stage semi-supervised approach to bootstra…

cs.CL2018★ 2 cited

Contextual Topic Modeling For Dialog Systems

Chandra Khatri, Rahul Goel, Behnam Hedayatnia +4

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification…

cs.CL2018★ 23 cited

Contextual Language Model Adaptation for Conversational Agents

Anirudh Raju, Behnam Hedayatnia, Linda Liu +5

Statistical language models (LM) play a key role in Automatic Speech Recognition (ASR) systems used by conversational agents. These ASR systems should provide a high accuracy under…

cs.CL2018★ 24 cited

On Evaluating and Comparing Open Domain Dialog Systems

Anu Venkatesh, Chandra Khatri, Ashwin Ram +10

Conversational agents are exploding in popularity. However, much work remains in the area of non goal-oriented conversations, despite significant growth in research interest over r…