9 citations · 14 across the 3 of their papers we have counts for
3 papers
What is wrong with you?: Leveraging User Sentiment for Automatic Dialog Evaluation
Sarik Ghazarian, Behnam Hedayatnia, Alexandros Papangelis +2
Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, w…
"How Robust r u?": Evaluating Task-Oriented Dialogue Systems on Spoken Conversations
Seokhwan Kim, Yang Liu, Di Jin +4
Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the natu…
Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access Track in DSTC9
Seokhwan Kim, Mihail Eric, Behnam Hedayatnia +4
Most prior work on task-oriented dialogue systems are restricted to a limited coverage of domain APIs, while users oftentimes have domain related requests that are not covered by t…