32 citations · 75 across the 7 of their papers we have counts for
12 papers
Neural model robustness for skill routing in large-scale conversational AI systems: A design choice exploration
Han Li, Sunghyun Park, Aswarth Dara +5
Current state-of-the-art large-scale conversational AI or intelligent digital assistant systems in industry comprises a set of components such as Automatic Speech Recognition (ASR)…
DEUS: A Data-driven Approach to Estimate User Satisfaction in Multi-turn Dialogues
Ziming Li, Dookun Park, Julia Kiseleva +2
Digital assistants are experiencing rapid growth due to their ability to assist users with day-to-day tasks where most dialogues are happening multi-turn. However, evaluating multi…
Data-Efficient Goal-Oriented Conversation with Dialogue Knowledge Transfer Networks
Igor Shalyminov, Sungjin Lee, Arash Eshghi +1
Goal-oriented dialogue systems are now being widely adopted in industry where it is of key importance to maintain a rapid prototyping cycle for new products and domains. Data-drive…
Structuring Latent Spaces for Stylized Response Generation
Xiang Gao, Yizhe Zhang, Sungjin Lee +4
Generating responses in a targeted style is a useful yet challenging task, especially in the absence of parallel data. With limited data, existing methods tend to generate response…
Few-Shot Dialogue Generation Without Annotated Data: A Transfer Learning Approach
Igor Shalyminov, Sungjin Lee, Arash Eshghi +1
Learning with minimal data is one of the key challenges in the development of practical, production-ready goal-oriented dialogue systems. In a real-world enterprise setting where d…
ConvLab: Multi-Domain End-to-End Dialog System Platform
Sungjin Lee, Qi Zhu, Ryuichi Takanobu +8
We present ConvLab, an open-source multi-domain end-to-end dialog system platform, that enables researchers to quickly set up experiments with reusable components and compare a lar…