486 citations · 750 across the 6 of their papers we have counts for
7 papers
Post Approvals in Online Communities
Manoel Horta Ribeiro, Justin Cheng, Robert West
In many online communities, community leaders (i.e., moderators and administrators) can proactively filter undesired content by requiring posts to be approved before publication. B…
Don't Let Me Be Misunderstood: Comparing Intentions and Perceptions in Online Discussions
Jonathan P. Chang, Justin Cheng, Cristian Danescu-Niculescu-Mizil
Discourse involves two perspectives: a person's intention in making an utterance and others' perception of that utterance. The misalignment between these perspectives can lead to u…
When Do People Trust Their Social Groups?
Xiao Ma, Justin Cheng, Shankar Iyer +1
Trust facilitates cooperation and supports positive outcomes in social groups, including member satisfaction, information sharing, and task performance. Extensive prior research ha…
Understanding Perceptions of Problematic Facebook Use: When People Experience Negative Life Impact and a Lack of Control
Justin Cheng, Moira Burke, Elena Goetz Davis
While many people use social network sites to connect with friends and family, some feel that their use is problematic, seriously affecting their sleep, work, or life. Pairing a su…
Do Diffusion Protocols Govern Cascade Growth?
Justin Cheng, Jon Kleinberg, Jure Leskovec +4
Large cascades can develop in online social networks as people share information with one another. Though simple reshare cascades have been studied extensively, the full range of c…
An Army of Me: Sockpuppets in Online Discussion Communities
Srijan Kumar, Justin Cheng, Jure Leskovec +1
In online discussion communities, users can interact and share information and opinions on a wide variety of topics. However, some users may create multiple identities, or sockpupp…