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cs.HC2019★ 1 cited
Two Case Studies of Experience Prototyping Machine Learning Systems in the Wild
Qian Yang
Throughout the course of my Ph.D., I have been designing the user experience (UX) of various machine learning (ML) systems. In this workshop, I share two projects as case studies i…
cs.HC2019★ 243 cited
Unremarkable AI: Fitting Intelligent Decision Support into Critical, Clinical Decision-Making Processes
Qian Yang, Aaron Steinfeld, John Zimmerman
Clinical decision support tools (DST) promise improved healthcare outcomes by offering data-driven insights. While effective in lab settings, almost all DSTs have failed in practic…