183 citations · 209 across the 9 of their papers we have counts for
9 papers
Unleashing Excellence through Inclusion: Navigating the Engagement-Performance Paradox
Nicole Radziwill, Morgan C. Benton
People who feel that they do not belong (or their voice is not heard at work) commonly become disengaged, unproductive, and pessimistic. Inclusive work environments aspire to close…
Quality and Innovation with Blockchain Technology
Morgan C. Benton, Nicole M. Radziwill
In recent years, hype surrounding the proliferation of blockchain-based technology has been significant. Apart from the creation of bitcoin and other cryptocurrencies, it has been…
Design for X (DfX) in the Internet of Things (IoT)
Nicole M. Radziwill, Morgan C. Benton
Designing quality in is a cornerstone of modern quality management philosophies. Design for X (DfX) techniques provide guidelines, heuristics, and metrics to ensure that a particul…
Cybersecurity Cost of Quality: Managing the Costs of Cybersecurity Risk Management
Nicole M. Radziwill, Morgan C. Benton
There is no standard yet for measuring and controlling the costs associated with implementing cybersecurity programs. To advance research and practice towards this end, we develop…
Evaluating Quality of Chatbots and Intelligent Conversational Agents
Nicole M. Radziwill, Morgan C. Benton
Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversat…
Improving Testability and Reuse by Transitioning to Functional Programming
Morgan C. Benton, Nicole M. Radziwill
Declarative styles such as functional programming (FP) are rapidly gaining ground on their imperative cousins, including procedural and object-oriented programming. The shift is su…
Bot or Not? Deciphering Time Maps for Tweet Interarrivals
Nicole M. Radziwill, Morgan C. Benton
This exploratory study used the R Statistical Software to perform Monte Carlo simulation of time maps, which characterize events based on the elapsed time since the last event and…
A Case-Based Look at Integrating Social Context into Software Quality
Nicole Radziwill, Morgan Benton, Kenneth Boadu +1
Ensuring high-quality software requires considering the social climate within which the applications will be deployed and used. This can be done by designing quality goals and obje…
The Ethics of Hacking: Should It Be Taught?
Nicole Radziwill, Jessica Romano, Diane Shorter +1
Poor software quality can adversely affect application security by increasing the potential for a malicious breach of a system. Because computer security and cybersecurity are beco…