activity
20152026
most citedUsing social network and semantic analysis to analyze online travel forums and forecast tourism demand

154 citations · 1.1k across the 43 of their papers we have counts for

collaborators
Showing 2021 · cs.CLShow all

8 papers · 2 filters

cs.CL2021★ 7 cited

Tell me a story about yourself: The words of shopping experience and self-satisfaction

L Petruzzellis, A Fronzetti Colladon, M Visentin +1

In this paper we investigate the verbal expression of shopping experience obtained by a sample of customers asked to freely verbalize how they felt when entering a store. Using nov…

cs.CL2021★ 28 cited

Corporate core values and social responsibility: What really matters to whom

M. A. Barchiesi, A. Fronzetti Colladon

This study uses an innovative measure, the Semantic Brand Score, to assess the interest of stakeholders in different company core values. Among others, we focus on corporate social…

cs.CL2021★ 39 cited

Put your money where your mouth is: Using deep learning to identify consumer tribes from word usage

P. Gloor, A. Fronzetti Colladon, J. M. de Oliveira +1

Internet and social media offer firms novel ways of managing their marketing strategy and gain competitive advantage. The groups of users expressing themselves on the Internet abou…

cs.CL2021★ 9 cited

Look inside. Predicting stock prices by analysing an enterprise intranet social network and using word co-occurrence networks

A. Fronzetti Colladon, G. Scettri

This study looks into employees' communication, offering novel metrics which can help to predict a company's stock price. We studied the intranet forum of a large Italian company,…

cs.CL2021★ 15 cited

Assessing perceived organizational leadership styles through twitter text mining

A. La Bella, A. Fronzetti Colladon, E. Battistoni +2

We propose a text classification tool based on support vector machines for the assessment of organizational leadership styles, as appearing to Twitter users. We collected Twitter d…

cs.CL2021★ 11 cited

Editorial introduction: The power of words and networks

A. Fronzetti Colladon, P. Gloor, D. F. Iezzi

According to Freud "words were originally magic and to this day words have retained much of their ancient magical power". By words, behaviors are transformed and problems are solve…