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cs.AI2026
Everyone is unique: Towards Behaviorally Heterogeneous Negotiation Dialogue Systems for Debt Collection
Yuhang Yang, Kai Tang, Chao Ye +4
Debt collection is a critical negotiation task in the financial industry, with strong practical relevance and exceptional academic value as a behaviorally rich, high-stakes testbed…
cs.AI2026
From Passive Retrieval to Active Memory Navigation: Learning to Use Memory as a Structured Action Space
Yue Xu, Yutao Sun, Yihao Liu +7
Long-term user memory is essential for personalized conversational agents, yet many memory systems still expose memory through passive retrieval interfaces, making the model a cons…