102 citations · 188 across the 8 of their papers we have counts for
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cs.CY2016
Networks of Gratitude: Structures of Thanks and User Expectations in Workplace Appreciation Systems
Emma S. Spiro, J. Nathan Matias, Andrés Monroy-Hernández
Appreciation systems--platforms for users to exchange thanks and praise--are becoming common in the workplace, where employees share appreciation, managers are notified, and aggreg…
cs.CY2015★ 4 cited
Actually, It's About Ethics in Computational Social Science: A Multi-party Risk-Benefit Framework for Online Community Research
Brian C. Keegan, J. Nathan Matias
Managers regularly face a complex ethical dilemma over how to best govern online communities by evaluating the effectiveness of different social or technical strategies. What ethic…