102 citations · 188 across the 8 of their papers we have counts for
8 papers
Software-Supported Audits of Decision-Making Systems: Testing Google and Facebook's Political Advertising Policies
J. Nathan Matias, Austin Hounsel, Nick Feamster
How can society understand and hold accountable complex human and algorithmic decision-making systems whose systematic errors are opaque to the public? These systems routinely make…
Adapting Security Warnings to Counter Online Disinformation
Ben Kaiser, Jerry Wei, Eli Lucherini +3
Disinformation is proliferating on the internet, and platforms are responding by attaching warnings to content. There is little evidence, however, that these warnings help users id…
Caveat Emptor, Computational Social Science: Large-Scale Missing Data in a Widely-Published Reddit Corpus
Devin Gaffney, J. Nathan Matias
As researchers use computational methods to study complex social behaviors at scale, the validity of this computational social science depends on the integrity of the data. On July…
Networks of Gratitude: Structures of Thanks and User Expectations in Workplace Appreciation Systems
Emma S. Spiro, J. Nathan Matias, Andrés Monroy-Hernández
Appreciation systems--platforms for users to exchange thanks and praise--are becoming common in the workplace, where employees share appreciation, managers are notified, and aggreg…
Actually, It's About Ethics in Computational Social Science: A Multi-party Risk-Benefit Framework for Online Community Research
Brian C. Keegan, J. Nathan Matias
Managers regularly face a complex ethical dilemma over how to best govern online communities by evaluating the effectiveness of different social or technical strategies. What ethic…
Is Anyone Out There? Unpacking Q&A Hashtags on Twitter
Jeffrey M. Rzeszotarski, Emma S. Spiro, Jorge Nathan Matias +2
In addition to posting news and status updates, many Twitter users post questions that seek various types of subjective and objective information. These questions are often labeled…
NewsPad: Designing for Collaborative Storytelling in Neighborhoods
J. Nathan Matias, Andrés Monroy-Hernández
This paper introduces design explorations in neighborhood collaborative storytelling. We focus on blogs and citizen journalism, which have been celebrated as a means to meet the re…
Reporting, Reviewing, and Responding to Harassment on Twitter
J. Nathan Matias, Amy Johnson, Whitney Erin Boesel +3
When people experience harassment online, from individual threats or invective to coordinated campaigns of harassment, they have the option to report the harassers and content to t…