2 papers
cs.IR2026
VerifAI: A Verifiable Open-Source Search Engine for Biomedical Question Answering
MiloÅ¡ KoÅ¡prdiÄ, Adela LjajiÄ, Bojana BaÅ¡aragin +3
We introduce VerifAI, an open-source expert system for biomedical question answering that integrates retrieval-augmented generation (RAG) with a novel post-hoc claim verification m…
cs.CL2025
Improving Customer Service with Automatic Topic Detection in User Emails
Bojana BaÅ¡aragin, Darija Medvecki, Gorana GojiÄ +2
This study introduces a novel natural language processing pipeline that enhances customer service efficiency at Telekom Srbija, a leading Serbian telecommunications company, throug…