3 papers
cs.CL2026
A benchmark for joint dialogue satisfaction, emotion recognition, and emotion state transition prediction
Jing Bian, Haoxiang Su, Liting Jiang +6
User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty…
cs.CL2025
Multi-Intent Spoken Language Understanding: Methods, Trends, and Challenges
Di Wu, Ruiyu Fang, Liting Jiang +8
Multi-intent spoken language understanding (SLU) involves two tasks: multiple intent detection and slot filling, which jointly handle utterances containing more than one intent. Ow…
cs.AI2025
Introducing Visual Scenes and Reasoning: A More Realistic Benchmark for Spoken Language Understanding
Di Wu, Liting Jiang, Ruiyu Fang +7
Spoken Language Understanding (SLU) consists of two sub-tasks: intent detection (ID) and slot filling (SF). Given its broad range of real-world applications, enhancing SLU for prac…