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Mon-Chu Chen

1 paper hereh-index 467 citations22 works total

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author position
  • middle author1

Across the 1 of 1 paper where every author was matched, so the position is known.

fields
  • cs.HC1
same name
  • Mon-Chu Chen — 1 paper, h 3

Either other researchers who publish under this name, or the same person where the external sources have not merged their records.

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most citedAugmenting Customer Journey Maps with quantitative empirical data: a case on EEG and eye tracking

6 citations · 6 across the 1 of their papers we have counts for

collaborators
Showing cs.HCShow all

1 paper · 1 filter

cs.HC2012★ 6 cited

Augmenting Customer Journey Maps with quantitative empirical data: a case on EEG and eye tracking

Rui Alves, Veranika Lim, Evangelos Niforatos +3

This paper introduces the use of electroencephalography (EEG) and eye tracking in exploring customer experiences in service design. These tools are expected to allow designers to g…

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