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Not All Trust is the Same: Effects of Decision Workflow and Explanations in Human-AI Decision Making
Laura Spillner, Rachel Ringe, Robert Porzel +1
A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting…
cs.HC2025
Can AI Explanations Make You Change Your Mind?
Laura Spillner, Rachel Ringe, Robert Porzel +1
In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight c…