most citedDrag or Traction: Understanding How Designers Appropriate Friction in AI Ideation Outputs

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cs.IR2025

Evaluating User Experience in Conversational Recommender Systems: A Systematic Review Across Classical and LLM-Powered Approaches

Raj Mahmud, Yufeng Wu, Abdullah Bin Sawad +3

Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews large…