9 papers
Drag or Traction: Understanding How Designers Appropriate Friction in AI Ideation Outputs
A. Baki Kocaballi, Joseph Kizana, Sharon Stein +1
Seamless AI presents output as a finished, polished product that users consume rather than shape. This risks design fixation: users anchor on AI suggestions rather than generating…
"I'm happy even though it's not real": GenAI Photo Editing as a Remembering Experience
Yufeng Wu, Qing Li, Elise van den Hoven +1
Generative Artificial Intelligence (GenAI) is increasingly integrated into photo applications on personal devices, making editing photographs easier than ever while potentially inf…
Recommendation-as-Experience: A framework for context-sensitive adaptation in conversational recommender systems
Raj Mahmud, Shlomo Berkovsky, Mukesh Prasad +1
While Conversational Recommender Systems (CRS) have matured technically, they frequently lack principled methods for encoding latent experiential aims as adaptive state variables.…
Making AI Functional with Workarounds: An Insider's Account of Invisible Labour in Organisational Politics
Shang Chieh Lee, Bhuva Narayan, Simon Buckingham Shum +2
Research on the implementation of Generative Artificial Intelligence (GenAI) in higher education often focuses on strategic goals, overlooking the hidden, and often politically cha…
"She was useful, but a bit too optimistic": Augmenting Design with Interactive Virtual Personas
Paluck Deep, Monica Bharadhidasan, A. Baki Kocaballi
Personas have been widely used to understand and communicate user needs in human-centred design. Despite their utility, they may fail to meet the demands of iterative workflows due…
Unplug, Mute, Avoid: Investigating smart speaker users' privacy protection behaviours in Saudi Homes
Abdulrhman Alorini, Yufeng Wu, Abdullah Bin Sawad +2
Smart speakers are increasingly integrated into domestic life worldwide, yet their privacy risks remain underexplored in non-Western cultural contexts. This study investigates how…