most citedTicketing System: A Descriptive Research on the Use of Ticketing System for Project Management and Issue Tracking in IT Companies

9 citations · 11 across the 2 of their papers we have counts for

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cs.CY2022★ 2 cited

Impact of Critical and Auto Ticket: Analysis for Management and Workers Productivity in using a Ticketing System

Kent Darryl Aglibar, Nelson Rodelas

Ticketing system is common in Technical Support in Information Technology Industry. At present time, even management is using it. It serves as a way to connect the company and the…