Turning Flowchart into Dialog: Augmenting Flowchart-grounded Troubleshooting Dialogs via Synthetic Data Generation

Haolan Zhan, Sameen Maruf, Lizhen Qu +3

Flowchart-grounded troubleshooting dialogue (FTD) systems, which follow the instructions of a flowchart to diagnose users' problems in specific domains (e.g., vehicle, laptop), hav…