132 citations · 171 across the 5 of their papers we have counts for
3 papers · 1 filter
"I'm Not Sure, But...": Examining the Impact of Large Language Models' Uncertainty Expression on User Reliance and Trust
Sunnie S. Y. Kim, Q. Vera Liao, Mihaela Vorvoreanu +2
Widely deployed large language models (LLMs) can produce convincing yet incorrect outputs, potentially misleading users who may rely on them as if they were correct. To reduce such…
Understanding Machine Learning Practitioners' Data Documentation Perceptions, Needs, Challenges, and Desiderata
Amy K. Heger, Liz B. Marquis, Mihaela Vorvoreanu +2
Data is central to the development and evaluation of machine learning (ML) models. However, the use of problematic or inappropriate datasets can result in harms when the resulting…
Measuring User Experience Inclusivity in Human-AI Interaction via Five User Problem-Solving Styles
Andrew Anderson, Jimena Noa Guevara, Fatima Moussaoui +3
Motivations: Recent research has emerged on generally how to improve AI product user experiences, but relatively little is known about an AI product's inclusivity. For example, wha…