activity
20212024
most cited"I'm Not Sure, But...": Examining the Impact of Large Language Models' Uncertainty Expression on User Reliance and Trust

132 citations · 171 across the 5 of their papers we have counts for

collaborators

5 papers

cs.HC2024★ 132 cited

"I'm Not Sure, But...": Examining the Impact of Large Language Models' Uncertainty Expression on User Reliance and Trust

Sunnie S. Y. Kim, Q. Vera Liao, Mihaela Vorvoreanu +2

Widely deployed large language models (LLMs) can produce convincing yet incorrect outputs, potentially misleading users who may rely on them as if they were correct. To reduce such…

cs.LG2022★ 22 cited

Interpretability, Then What? Editing Machine Learning Models to Reflect Human Knowledge and Values

Zijie J. Wang, Alex Kale, Harsha Nori +6

Machine learning (ML) interpretability techniques can reveal undesirable patterns in data that models exploit to make predictions--potentially causing harms once deployed. However,…

cs.HC2022★ 2 cited

Understanding Machine Learning Practitioners' Data Documentation Perceptions, Needs, Challenges, and Desiderata

Amy K. Heger, Liz B. Marquis, Mihaela Vorvoreanu +2

Data is central to the development and evaluation of machine learning (ML) models. However, the use of problematic or inappropriate datasets can result in harms when the resulting…

cs.LG2021★ 14 cited

GAM Changer: Editing Generalized Additive Models with Interactive Visualization

Zijie J. Wang, Alex Kale, Harsha Nori +6

Recent strides in interpretable machine learning (ML) research reveal that models exploit undesirable patterns in the data to make predictions, which potentially causes harms in de…

cs.HC2021★ 1 cited

Measuring User Experience Inclusivity in Human-AI Interaction via Five User Problem-Solving Styles

Andrew Anderson, Jimena Noa Guevara, Fatima Moussaoui +3

Motivations: Recent research has emerged on generally how to improve AI product user experiences, but relatively little is known about an AI product's inclusivity. For example, wha…