296 citations · 472 across the 21 of their papers we have counts for
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cs.HC2023
Designing Closed-Loop Models for Task Allocation
Vijay Keswani, L. Elisa Celis, Krishnaram Kenthapadi +1
Automatically assigning tasks to people is challenging because human performance can vary across tasks for many reasons. This challenge is further compounded in real-life settings…
cs.HC2022★ 2 cited
Designing Closed Human-in-the-loop Deferral Pipelines
Vijay Keswani, Matthew Lease, Krishnaram Kenthapadi
In hybrid human-machine deferral frameworks, a classifier can defer uncertain cases to human decision-makers (who are often themselves fallible). Prior work on simultaneous trainin…