3 papers
cs.CL2024
Augmenting Compliance-Guaranteed Customer Service Chatbots: Context-Aware Knowledge Expansion with Large Language Models
Mengze Hong, Chen Jason Zhang, Di Jiang +1
Retrieval-based chatbots leverage human-verified Q\&A knowledge to deliver accurate, verifiable responses, making them ideal for customer-centric applications where compliance with…
cs.AI2024
FedEval-LLM: Federated Evaluation of Large Language Models on Downstream Tasks with Collective Wisdom
Yuanqin He, Yan Kang, Lixin Fan +1
Federated Learning (FL) has emerged as a promising solution for collaborative training of large language models (LLMs). However, the integration of LLMs into FL introduces new chal…
cs.CL2023
A Communication Theory Perspective on Prompting Engineering Methods for Large Language Models
Yuanfeng Song, Yuanqin He, Xuefang Zhao +5
The springing up of Large Language Models (LLMs) has shifted the community from single-task-orientated natural language processing (NLP) research to a holistic end-to-end multi-tas…