9 citations · 17 across the 3 of their papers we have counts for
3 papers
Collective AI can amplify tiny perturbations into divergent decisions
Hajime Shimao, Warut Khern-am-nuai, Sung Joo Kim
Large language models are increasingly deployed not as single assistants but as committees whose members deliberate and then vote or synthesize a decision. Such systems are often e…
Review Helpfulness Scores vs. Review Unhelpfulness Scores: Two Sides of the Same Coin or Different Coins?
Yinan Yu, Dominik Gutt, Warut Khern-am-nuai
Evaluating the helpfulness of online reviews supports consumers who must sift through large volumes of online reviews. Online review platforms have increasingly adopted review eval…
Retail Analytics in the New Normal: The Influence of Artificial Intelligence and the Covid-19 Pandemic
Yossiri Adulyasak, Maxime C. Cohen, Warut Khern-am-nuai +1
The COVID-19 pandemic has severely disrupted the retail landscape and has accelerated the adoption of innovative technologies. A striking example relates to the proliferation of on…