2 papers
cs.AI2026
TOPSIS-RAD: Ranking According to Desires
Leonardo Fernandes Costa, Helder Gomes Costa, Diogo Lima +1
Traditional TOPSIS derives its reference points -- the Positive Ideal Solution () and Negative Ideal Solution () -- from the observed alternative set, making rankings sus…
stat.ME2025
A totally non-compensatory multi-criteria method for evaluating and improving level of satisfaction (LoS): proposal and application on Airport Terminal of Passengers
Phelipe Medeiros da Rocha, Helder Gomes Costa
To evaluate and assign a service according customer's level of satisfaction (LoS) is a relevant issue in operations management. This is a typical situation in which the evaluators,…